CanDoBusiness Privacy Policy

Effective Date: July 12, 2025

CanDoBusiness (“we”, “us”, “our”) is committed to protecting the privacy and security of our users (“you”, “your”). This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you use our website and services (“Platform”). By using CanDoBusiness, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Information You Provide

  • Account Information: Name, email address, business name, job title, password, province/territory, phone number (optional), and other business-related information provided during registration or profile updates.
  • Business Content: Information you post or upload to the Platform, including RFQs, posts, messages, comments, business listings, and files/documents.
  • Communications: Records of your communications with us (e.g., support requests, feedback, or surveys).
  • Marketing Preferences: Information about your choices to receive marketing or promotional communications.

1.2 Information We Collect Automatically

  • Usage Data: Pages viewed, links clicked, searches performed, features used, IP address, device/browser type, operating system, timestamps, and referring URLs.
  • Cookies & Tracking: We use cookies and similar technologies for authentication, analytics, remembering preferences, and security.
  • Analytics: We use Google Analytics to collect data about how users interact with our Platform.

1.3 Information from Third Parties

  • Payment Providers: We use Stripe to process payments; we receive confirmation of payment status, not your card numbers.
  • Authentication/Single Sign-On: If you register or sign in via a third-party provider, we may receive basic profile information (e.g., name, email).
  • Integrations: If you connect third-party integrations (e.g., LinkedIn), we may collect data per your authorization.

2. How We Use Your Information

We use your information to:

  • Provide, operate, maintain, and improve the Platform.
  • Facilitate networking and business discovery.
  • Process payments and manage subscriptions.
  • Communicate with you about your account, updates, or support requests.
  • Send you marketing or promotional communications (with your consent).
  • Analyze Platform usage and improve features (via Google Analytics).
  • Monitor, detect, and prevent fraud, abuse, or illegal activities.
  • Enforce our Terms of Service and comply with legal obligations.

3. How We Share Your Information

We may share your information:

  • With Service Providers: Such as payment processors (Stripe), email services (MailerSend), analytics (Google), hosting/database providers, and customer support tools, strictly for the purpose of operating our business.
  • With Other Users: Your business posts (RFQs, feed posts, comments) may be visible to other users and, in some cases, to the public or search engines.
  • For Legal Compliance: To comply with laws, regulations, or valid legal processes (e.g., subpoenas, court orders).
  • Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
  • With Consent: We may share information for other purposes with your explicit consent.

We do not sell, rent, or trade your personal information.

4. Cookies and Tracking Technologies

  • Cookies: We use cookies to keep you logged in, secure your session, remember your preferences, and analyze usage.
  • Analytics: Google Analytics sets its own cookies to collect aggregated, non-identifiable usage data.
  • Your Choices: You can control cookie preferences in your browser. Disabling cookies may affect Platform functionality.

5. How We Store and Protect Your Data

  • Security: We use technical and organizational measures to protect your information (encryption in transit, secure data centers, access controls, regular audits).
  • Location: Data may be stored or processed in Canada, the United States, or other countries where our service providers operate.
  • Retention: We retain your information as long as your account is active or as needed to comply with our legal obligations, resolve disputes, or enforce agreements.

6. International Data Transfers

Some service providers (e.g., Stripe, Google, MailerSend) may process or store your information outside Canada. By using CanDoBusiness, you consent to such transfers as permitted by Canadian law.

7. Your Rights and Choices

Under PIPEDA and other laws, you have the right to:

  • Access and update your personal information.
  • Request deletion of your account and personal information (subject to legal/operational retention needs).
  • Withdraw consent to marketing communications at any time.
  • Ask us to restrict certain uses of your data.
  • Request a copy of your data in a portable format.

To exercise these rights, email us at support@candobusiness.ca. We may ask you to verify your identity.

8. Marketing and Communications

  • Consent Required: We only send you promotional or marketing emails if you opt in. You can unsubscribe at any time by clicking the “unsubscribe” link or contacting us.
  • Transactional Emails: You may receive account-related or service emails regardless of marketing preference.

9. Children’s Privacy

CanDoBusiness is intended for users 18 and older. We do not knowingly collect information from children under 18. If you believe a child has provided us with personal data, contact us immediately.

Our Platform may link to third-party websites or services. We are not responsible for their privacy practices; please review their privacy policies separately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you via email or a prominent notice on the Platform. Continued use of the Platform after changes means you accept the new terms.

12. Contact Us

If you have questions, concerns, or requests about this Privacy Policy or your data, please contact us at: